There When You Arrive
Depending on college restrictions, your Microfridge® could be set up and ready to go when you arrive on campus. We will have representatives available for you!
There When Needed
If you have any problems with your Microfridge® unit, we have qualified service people available to correct the issue.
Done When You Are!
When you are done for the semester, or year, we are there to pick up the fridge for you!
COLLEGIATE CONCEPTS, INC. is a Premier Master Distributor of the MicroFridge® with Safe Plug™ brand and product line.
Frequently Asked Questions
What does the All-Inclusive Insurance cover?
The “All-Inclusive Insurance” covers broken microwave plates, shelves, lost crisper drawers, and repairable damage above normal wear and tear such as dents and scratches. It does not include damage making the unit inoperable, or a lost or stolen unit.
What does the Optional Cleaning cover?
The “Clean Option” allows you to focus on other items at the end of your rental term. We will clean your fridge for you, all you have to do is remove all items, defrost, and dry the freezer. The rest is up to us! No mess, no fuss!
What if I don’t know my roommate or if they have also ordered?
Go ahead with placing your order. If your roommate also orders, we will refund one of the orders in full and cancel that order. See item 5 of MicroFridge® Rental Agreement for full details.
*If you are in a suite, you might be allowed two per suite (one per bedroom)-check with your housing to make sure you are eligible. Please make sure your room number is accurate to assist us in proper delivery.
What if my roommate & I want to split the payment?
Because the rental is a contract, one person must take responsibility for the unit. Unfortunately, our system is not able to process shared payments.
Is the price for the whole academic school year?
Fall pricing is for the full Academic School Year (fall through spring).
When will my order arrive & will it be delivered to my room?
For most of our schools, the on-time orders are delivered to your room before the general student move-in date. Please make sure your room number is accurate to assist us in proper delivery.
If you ordered after the cutoff date but before start of classes, please allow 2 weeks after the start of classes for your unit to arrive. If we need to schedule a delivery, we will reach out to you by email or phone.
A very few of our schools have a day after move in where you come down to meet our trucks. To find out if this is your school, see your school’s page of our web site (look for the paragraph in red). If you are one of these, there are company representatives that will assist in getting your unit up to your room. A schedule for the deliveries will be sent to you by email.
What if I move in to my room early?
In most cases we are not able to accommodate early move-ins.
What happens if my plans change?
If your plans change and you won’t be on campus, please call 515-597-2303 or email email@example.com. If you let us know before delivery you will receive a full refund. If you wait until 1-14 days after delivery, you will be given a refund minus a $50 processing fee. After 15 days, there will be no refund. Please see the MicroFridge® Rental Agreement for full details.
What are the outer dimensions of the MicroFridge®?
The dimensions of the MicroFridge® units (refrigerator with microwave on top) are approximately 44” high, 20” deep & 19” wide.
What if I want to bring food to put in my unit on move-in day?
Please wait until your arrival on campus to purchase perishable food.
Will a Brita water pitcher fit in the fridge section?
The Brita Soho 6-cup model will fit in the fridge. We are not paid sponsors of this product.
What happens if something is wrong with my MicroFridge®?
Please allow up to a week for the project manager to be able to be back on campus. They will call or text your cell phone number, please respond to them for scheduling.
What if I can’t get the door open?
Sometimes during transport of the units, the shelves shift which causes them to catch on the door. Tip your unit back to approximately a 45-degree angle. That should slide the shelves back into place allowing the door to open. If that does not fix the issue then submit a service request, call 515-597-2303 or email firstname.lastname@example.org.
What if I change rooms?
If you will be in housing that allows our units you can either:
- request that we move the unit for you. There will be a $35 charge for that service. Please give us plenty of notice, two weeks is requested.
- move the unit yourself.
Should you move to housing that does not allow a MicroFridge® unit, you have the option to transfer the lease, or you may request an early pick up.
What if I will only be on campus one semester or need to leave campus early?
Our leases are only for the academic school year; however, you may take one of two options:
- You may transfer the lease. The lease transfer must be filled out completely & returned to us by emailing email@example.com. If the form has missing information the lease will stay in your name and you will continue to be responsible for that unit.
- You may return the unit early. If you choose to return the unit early, you may let us know by submitting a service request, calling 515-597-2303 or emailing firstname.lastname@example.org, please refer to the MicroFridge® Rental Agreement regarding refunds & early pick up fees.
What happens if I move rooms but want to leave the unit for my roommate?
When are they picked up and do I need to schedule a pickup time?
Emails go out at end of year with the details of what you need to do to ready your unit for pickup.
Exactly one year ago I was fairly uncertain about the events that would take place during the [next] school year. Many changes were posing a threat to our loft program including the Residence Hall’s furniture renovation and decreasing available storage facilities. Forced to make some major changes for the future of our product line, I was very grateful to learn of Collegiate Concepts exceptional line of lofts.
Since then, incorporating your loft program into our business has been very smooth and profitable. Students at Indiana University are very pleased with the sleek craftsmanship, stability, and space saving advantages of Collegiate Concepts’ lofts. Similarly, Executive Directors within Residential Programs and Services feel confident in the safe alternative your lofts provide for on-campus living.
Given the affordable price, ease of set-up, and compact storage, your lofts have helped put an end to a long tradition of pain and agony our business has come to expect with loft rentals. Additionally, Collegiate Concepts’ quick response to our individual loft needs enabled us to get the correct sizes and convenient delivery times necessary for our program’s success.
I would like to offer our sincere gratitude for your commitment to providing excellent service to our business. You have helped us have a very successful year.
As the Student Government at Clemson University, our main objective is to do everything we can to accommodate students and help with the freshman transition, while also promoting our organization.
With each year that we have been with Collegiate Concepts, we have been more and more pleased with their efforts and cooperation, and their willingness to fit their program with our school’s specific needs. We have been able to raise thousands of dollars for our organization, which directly benefits our student body, while also providing a great service to our students.
We couldn’t be more satisfied with the service we have received and the effort Collegiate Concepts has made to expand our programs as the need has arisen!
Clemson University has participated in the MicroFridge© with Safe Plug™ direct rental program for the past 11 years. This was our first year with Collegiate Concepts and we could not be happier. The logistics work done by Collegiate Concepts was outstanding. The deliveries were on time and the minimal number of student complaints received were handled in a professional, courteous, and timely manner.
Mark Fredricksen and his staff are excellent to work with. I have no reservations about recommending Collegiate Concepts.
We would like to take this opportunity to thank you for the service that you and your staff provide to our residents as they rent and/or purchase lofts from your company. The need to have access to lofts is great for our students and we have been pleased with the quality of the product and the responsiveness of your staff.
We will again be renewing our contract with you for another year. We continue to hear great things from our students about the quality of the loft. The delivery process in August and the pick up process in May go very smoothly. I have especially appreciated the work of your Program Manager who works for you out of Racine. He puts the time and energy into working individually with students to ensure that their needs are met. He is flexible, accommodating, and represents your comapny well to the customer.
We certainly recommend you to other campuses who are interested in securing a loft company that is responsive to the needs of the student and staff and can provide an outstanding product at a reasonable price. We look forward to working with you again next year. If you have any questions, don’t hesitate to contact us.